With the pandemic changing the way people work and go to school, the Rural Municipalities of Alberta has decided to ramp up their campaign to get reliable internet to those living in rural areas.
Kara Westerlund, a Brazeau County councillor and Vice President of the RMA, says they have asked everyone to check their internet speeds and report it to the RMA. The plan is to use the data to lobby the government for increased infrastructure and technologies.
“We’ve been running the tests since 2020,” says Westerlund. The information they were getting back led them to seek more results from residents.
However, the results the RMA are getting suggest this is not the case. “We were pretty hard-pressed to find anybody that could safely say they were seeing those numbers,” says Westerlund.
She says they are finding that less than 10 percent of the responders to the test survey are seeing the 50/10 speeds they should be getting.
Westerlund says rural internet is currently the top priority for the RMA. She says the organization, which reports Alberta’s municipal districts and counties, brings it up when speaking with the different levels of government, when talking to the Canadian Radio-Television and Telecommunications Commission, or whenever they are speaking with someone who may be able to help with it.
She says the customer operations performance centre (COPC) was saying rural residents in Alberta were receiving 50/10 service, meaning they could download 50 megabytes per minute and upload 10 megabytes per minute. This was considered to be served and was the standard the COPC went by.
“We’re saying, ‘Hey look, your information is faulty, this is actually what’s happening. So let’s start tackling this together,’” says Westerlund.
Westerlund says while the federal government has rolled out some money to help with rural internet, all of it was spent in Quebec because they were underserved. The hope of the RMA is to bring attention to the fact that rural Alberta is in the same situation.
“We’ve got their attention now and now they’ve ramped up the conversations to how we can solve this problem,” says Westerlund. She says the RMA realizes they also need to have the Internet Service Providers and the big companies like Rogers, Bell, or Telus on board to help with the process.
She says they are encouraging anybody to hop on and check out their speed. It’s a quick link and it’s easy. “A lot of people are fascinated by it,” says Westerlund.
It was Covid that really highlighted the issue for the RMA. Westerlund says they heard stories about parents driving into town with their kids and parking somewhere with free WiFi so their kids could attend classes.
“In this day and age, in this country, in this province, that is absolutely unacceptable,” she says.
She says lack of internet is hindering business growth, the education of children and college students, and those who rely on the internet to work from home.
Westerlund says they are well aware that fiber isn’t going to work for rural residents, but they are open to “any and all” technology that will help fill the gap. She says there are some technologies there, such as StarLink. However, the cost is not necessarily affordable for everyone.
“We’re not here to promote one company over the other, or one technology over the other, we’re simply saying, ‘Hey look, this is what’s actually going on,’” she says.
Anyone who wishes to participate in the speed test can visit www.RMAlberta.com/speed-test.
